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Admin (Command Centre)

The Deployxa Command Centre is the administrative dashboard for managing the entire platform. This guide covers platform management, user administration, system monitoring, and operational procedures.

Overview​

The Command Centre provides:

  • Platform Overview: System-wide metrics and status
  • User Management: Manage all users and organizations
  • Project Management: Monitor and manage all projects
  • Container Management: View and control all containers
  • Domain Management: Manage all custom domains
  • Billing Management: Track revenue and invoices
  • System Monitoring: Monitor system health and performance
  • Alert Management: Configure and respond to alerts
  • Audit Logs: Comprehensive audit trail
  • System Overrides: Emergency controls and maintenance

Accessing the Command Centre​

Requirements​

Access requirements:

  • Admin or Owner role
  • Enterprise plan
  • Two-factor authentication enabled

Login​

  1. Go to deployxa.com/admin
  2. Sign in with admin credentials
  3. Complete 2FA verification
  4. Access Command Centre

Main sections:

  • Dashboard
  • Users
  • Organizations
  • Projects
  • Containers
  • Domains
  • Billing
  • Monitoring
  • Alerts
  • Audit Logs
  • Settings

Dashboard​

Overview Metrics​

Platform metrics:

  • Total users
  • Total organizations
  • Total projects
  • Active containers
  • Total revenue (MRR)
  • System uptime

Real-time metrics:

  • Active deployments
  • Build queue length
  • Container health
  • API request rate
  • Error rate
  • Bandwidth usage

System Status​

Service status:

  • API server
  • Build workers
  • Deployment workers
  • Database
  • Cache (Redis)
  • CDN
  • DNS
  • SSL certificates

Status indicators:

  • 🟢 Operational
  • 🟡 Degraded
  • 🔴 Down
  • ⚪ Maintenance

Quick Actions​

Common actions:

  • Create organization
  • Suspend user
  • View alerts
  • Check system health
  • Generate reports
  • Access audit logs

User Management​

Viewing Users​

User list:

  • User ID
  • Email
  • Name
  • Organization
  • Role
  • Status
  • Last login
  • Created date

Filters:

  • Status (Active, Suspended, Deleted)
  • Role (User, Admin, Owner)
  • Organization
  • Date range

Search:

  • By email
  • By name
  • By user ID

User Details​

User profile:

  • Personal information
  • Authentication methods
  • Active sessions
  • API keys
  • Organization memberships
  • Project access
  • Audit history

User actions:

  • View details
  • Edit profile
  • Reset password
  • Disable 2FA
  • Suspend user
  • Delete user
  • Impersonate user (audit logged)

User Actions​

Suspend User:

  1. Go to Users → Select user
  2. Click "Suspend"
  3. Enter reason
  4. Select duration:
    • Temporary (24 hours)
    • Extended (7 days)
    • Permanent
  5. Click "Suspend"

Delete User:

  1. Go to Users → Select user
  2. Click "Delete"
  3. Confirm deletion
  4. Enter confirmation text
  5. Click "Delete"

Note: User deletion is permanent and cannot be undone.

Reset Password:

  1. Go to Users → Select user
  2. Click "Reset Password"
  3. Generate temporary password
  4. Send to user via secure channel
  5. Force password change on next login

Organization Management​

Viewing Organizations​

Organization list:

  • Organization ID
  • Name
  • Owner
  • Plan
  • Members
  • Projects
  • Revenue
  • Status
  • Created date

Filters:

  • Plan (Free, Pro, Enterprise)
  • Status (Active, Suspended, Deleted)
  • Date range

Search:

  • By name
  • By owner
  • By organization ID

Organization Details​

Organization profile:

  • Basic information
  • Members and roles
  • Projects
  • Billing information
  • Usage statistics
  • Audit history

Organization actions:

  • View details
  • Edit profile
  • Change plan
  • Suspend organization
  • Delete organization
  • Transfer ownership

Organization Actions​

Change Plan:

  1. Go to Organizations → Select organization
  2. Click "Change Plan"
  3. Select new plan
  4. Prorate charges
  5. Click "Confirm"

Suspend Organization:

  1. Go to Organizations → Select organization
  2. Click "Suspend"
  3. Enter reason
  4. Select suspension type:
    • Temporary
    • Permanent
  5. Click "Suspend"

Project Management​

Viewing Projects​

Project list:

  • Project ID
  • Name
  • Organization
  • Framework
  • Status
  • Deployments
  • Resource usage
  • Created date

Filters:

  • Status (Active, Suspended, Building, Failed)
  • Framework
  • Organization
  • Date range

Search:

  • By name
  • By organization
  • By project ID

Project Details​

Project profile:

  • Basic information
  • Deployments
  • Domains
  • Environment variables
  • Resource usage
  • Logs
  • Audit history

Project actions:

  • View details
  • Edit settings
  • Trigger deployment
  • Suspend project
  • Delete project
  • Transfer project

Project Actions​

Trigger Deployment:

  1. Go to Projects → Select project
  2. Click "Deploy"
  3. Select branch
  4. Configure deployment
  5. Click "Deploy"

Suspend Project:

  1. Go to Projects → Select project
  2. Click "Suspend"
  3. Enter reason
  4. Click "Suspend"

Container Management​

Viewing Containers​

Container list:

  • Container ID
  • Project
  • Organization
  • Status
  • CPU usage
  • RAM usage
  • Uptime
  • IP address

Filters:

  • Status (Running, Stopped, Failed)
  • Organization
  • Project
  • Resource usage

Search:

  • By container ID
  • By project
  • By organization

Container Details​

Container profile:

  • Basic information
  • Resource usage
  • Logs
  • Metrics
  • Network configuration
  • Audit history

Container actions:

  • View details
  • Restart container
  • Stop container
  • Delete container
  • View logs
  • Access console

Container Actions​

Restart Container:

  1. Go to Containers → Select container
  2. Click "Restart"
  3. Confirm restart
  4. Click "Restart"

Access Console:

  1. Go to Containers → Select container
  2. Click "Console"
  3. Authenticate
  4. Access container shell

Note: Console access is logged and audited.

Domain Management​

Viewing Domains​

Domain list:

  • Domain name
  • Project
  • Organization
  • Status
  • SSL status
  • DNS status
  • Created date

Filters:

  • Status (Pending, Verified, Active, Failed)
  • SSL status
  • Organization
  • Project

Search:

  • By domain name
  • By project
  • By organization

Domain Details​

Domain profile:

  • Basic information
  • DNS configuration
  • SSL certificate
  • Redirect rules
  • Audit history

Domain actions:

  • View details
  • Verify domain
  • Renew SSL
  • Delete domain
  • Configure redirects

Billing Management​

Revenue Tracking​

Revenue metrics:

  • Monthly Recurring Revenue (MRR)
  • Annual Recurring Revenue (ARR)
  • Revenue by plan
  • Revenue by organization
  • Revenue trends
  • Churn rate

Financial reports:

  • Revenue reports
  • Invoice reports
  • Payment reports
  • Refund reports
  • Tax reports

Invoice Management​

Invoice list:

  • Invoice ID
  • Organization
  • Amount
  • Status
  • Due date
  • Paid date

Invoice actions:

  • View invoice
  • Download PDF
  • Mark as paid
  • Send reminder
  • Void invoice
  • Issue refund

Payment Management​

Payment list:

  • Payment ID
  • Organization
  • Amount
  • Method
  • Status
  • Date

Payment actions:

  • View payment
  • Process refund
  • Retry payment
  • Update payment method

System Monitoring​

Infrastructure Monitoring​

Server metrics:

  • CPU usage
  • RAM usage
  • Disk usage
  • Network I/O
  • Load average

Service metrics:

  • API response time
  • Build queue length
  • Deployment success rate
  • Error rates
  • Request rates

Performance Monitoring​

Performance metrics:

  • Page load times
  • API latency
  • Database query times
  • Cache hit rates
  • CDN performance

Alert thresholds:

  • CPU > 80%
  • RAM > 85%
  • Disk > 90%
  • Response time > 2s
  • Error rate > 1%

Health Checks​

Automated health checks:

  • Service availability
  • Database connectivity
  • Cache connectivity
  • DNS resolution
  • SSL certificate validity

Check frequency:

  • Critical services: Every 30 seconds
  • Standard services: Every 5 minutes
  • Background services: Every 15 minutes

Alert Management​

Alert Configuration​

Alert types:

  • System alerts (CPU, RAM, disk)
  • Service alerts (API, database, cache)
  • Security alerts (failed logins, suspicious activity)
  • Billing alerts (payment failures, fraud detection)
  • Compliance alerts (policy violations, audit findings)

Alert channels:

  • Email
  • Slack
  • PagerDuty
  • Webhook
  • SMS (critical only)

Active Alerts​

Alert list:

  • Alert ID
  • Type
  • Severity
  • Status
  • Triggered time
  • Acknowledged by

Alert actions:

  • View details
  • Acknowledge alert
  • Resolve alert
  • Escalate alert
  • Silence alert
  • Create incident

Alert Response​

Severity levels:

  • Critical: Immediate response required
  • High: Response within 15 minutes
  • Medium: Response within 1 hour
  • Low: Response within 4 hours

Response procedures:

  1. Acknowledge alert
  2. Investigate root cause
  3. Implement fix
  4. Verify resolution
  5. Document incident
  6. Update runbook

Audit Logs​

Log Types​

Authentication logs:

  • Login attempts
  • Logout events
  • Password changes
  • 2FA events
  • API key usage

Administrative logs:

  • User management
  • Organization management
  • Project management
  • System configuration
  • Security settings

Operational logs:

  • Deployments
  • Container management
  • Domain management
  • Billing operations
  • System maintenance

Viewing Logs​

Log viewer:

  1. Go to Audit Logs
  2. Select time range
  3. Filter by event type
  4. Filter by user
  5. Search for specific events
  6. Export logs

Filter options:

  • Event type
  • User
  • Organization
  • Project
  • IP address
  • Time range
  • Severity

Log Export​

Export formats:

  • CSV
  • JSON
  • PDF
  • SIEM format

Export options:

  • Time range
  • Event types
  • Users
  • Organizations
  • Projects

System Overrides​

Maintenance Mode​

Enable maintenance mode:

  1. Go to Settings → Maintenance
  2. Click "Enable Maintenance Mode"
  3. Set maintenance window
  4. Enter maintenance message
  5. Click "Enable"

Effects:

  • New deployments paused
  • User access restricted
  • API read-only
  • Maintenance page displayed

Emergency Controls​

Emergency shutdown:

  1. Go to Settings → Emergency
  2. Click "Emergency Shutdown"
  3. Confirm shutdown
  4. Enter reason
  5. Click "Shutdown"

Effects:

  • All services stopped
  • Containers terminated
  • Database backup initiated
  • Incident created

Emergency restart:

  1. Go to Settings → Emergency
  2. Click "Emergency Restart"
  3. Confirm restart
  4. Enter reason
  5. Click "Restart"

Feature Flags​

Toggle features:

  1. Go to Settings → Features
  2. Select feature
  3. Toggle on/off
  4. Set rollout percentage
  5. Click "Save"

Available features:

  • New deployment engine
  • AI Copilot
  • Advanced analytics
  • Custom domains
  • Auto-scaling
  • Preview deployments

Incident Management​

Creating Incidents​

Create incident:

  1. Go to Incidents → Create
  2. Enter incident title
  3. Select severity
  4. Assign responder
  5. Add description
  6. Click "Create"

Incident details:

  • Title
  • Description
  • Severity
  • Status
  • Responder
  • Timeline
  • Resolution

Incident Response​

Incident lifecycle:

  1. Detected: Issue identified
  2. Acknowledged: Responder assigned
  3. Investigating: Root cause analysis
  4. Mitigating: Implementing fix
  5. Resolved: Issue fixed
  6. Closed: Incident closed

Communication:

  • Status page updates
  • Email notifications
  • Slack updates
  • Customer notifications

Post-Incident Review​

Post-mortem process:

  1. Timeline reconstruction
  2. Root cause analysis
  3. Impact assessment
  4. Lessons learned
  5. Action items
  6. Documentation update

Reports​

Operational Reports​

Daily reports:

  • Deployment statistics
  • Resource usage
  • Error rates
  • Performance metrics
  • Security events

Weekly reports:

  • Week-over-week trends
  • Top issues
  • Resource optimization
  • Security summary
  • Compliance status

Monthly reports:

  • Monthly metrics
  • Revenue analysis
  • Customer growth
  • System performance
  • Security posture

Custom Reports​

Create custom report:

  1. Go to Reports → Create
  2. Select report type
  3. Configure metrics
  4. Set time range
  5. Choose format
  6. Click "Generate"

Report types:

  • Usage reports
  • Performance reports
  • Security reports
  • Financial reports
  • Compliance reports

Troubleshooting​

Command Centre Not Loading​

Problem: Command Centre shows blank page

Solution:

  1. Check browser console for errors
  2. Clear browser cache
  3. Try incognito/private mode
  4. Check admin permissions
  5. Verify 2FA is enabled
  6. Contact support if issue persists

Cannot Access User Data​

Problem: Cannot view user information

Solution:

  1. Check admin permissions
  2. Verify user exists
  3. Check database connectivity
  4. Review access logs
  5. Contact support if issue persists

Alerts Not Working​

Problem: Alerts not sending notifications

Solution:

  1. Check alert configuration
  2. Verify notification channels
  3. Test notification settings
  4. Check alert logs
  5. Contact support if issue persists

System Performance Issues​

Problem: Command Centre is slow

Solution:

  1. Check system resources
  2. Review database performance
  3. Check cache status
  4. Optimize queries
  5. Contact support if issue persists

Best Practices​

Security​

✅ Enable 2FA for all admins ✅ Use strong passwords ✅ Regular security audits ✅ Monitor audit logs ✅ Review access regularly ✅ Document procedures ✅ Train admin team ✅ Use principle of least privilege

Operations​

✅ Monitor system health ✅ Respond to alerts promptly ✅ Document incidents ✅ Maintain runbooks ✅ Regular backups ✅ Test disaster recovery ✅ Update documentation ✅ Conduct post-mortems

Communication​

✅ Maintain status page ✅ Notify users of incidents ✅ Provide regular updates ✅ Document decisions ✅ Share knowledge ✅ Train team members ✅ Coordinate with stakeholders ✅ Review communication procedures

Resources​

Need Help? Contact admin-support@deployxa.com or join our community Discord.